Odyssey Fine Puzzles has engaged TrustSpot to manage the process of collecting company reviews from our customers. TrustSpot is a review and reputation management company that takes authenticity very seriously. In fact, they are the only review service that ONLY allows reviews from verified paying customers. In addition, negative reviews can never be deleted, or edited by Odyssey Fine Puzzles. We simply have no ability to do so, and we're OK with that. To learn more about TrustSpot, please feel free to click HERE and HERE. Finally, if you have concerns about our company, or specific questions about our reviews, you are more than welcome to contact TrustSpot directly at [email protected] You will find them to be very responsive and especially kind.